Debtors or Claims Clerk - Sales Coordinator
Position summary
About our company
Introduction
Job description
We’re Hiring: Debtors and Claims Clerk
Location: Centurion, Pretoria (On-site)
Position Type: Permanent, Full-time
Are you detail-oriented with strong analytical skills and a passion for resolving claims and queries? Amka Products is looking for a proactive and organised Debtors and Claims Clerk to join our team and provide key support to the Debtors Department and Sales teams.
Key Responsibilities
- Provide administrative and clerical support to the Debtors Department.
- Manage returns queries, load deals, and administer trading term agreements.
- Liaise with DPW and credit controllers to ensure efficient operations.
- Collaborate with Sales Managers and Sales Representatives to obtain claim approvals.
- Investigate, resolve and follow up on customer claims and queries.
- Maintain accurate records and documentation.
Minimum Requirements
- Matric (Grade 12).
- Minimum of 5 years’ experience in a debtors or claims environment.
- Proven experience in managing claims, returns and customer queries.
- Advanced proficiency in Microsoft Excel and Word.
- Strong numerical and analytical skills.
- Excellent attention to detail and clerical accuracy.
- Effective communication and stakeholder management skills.
Advantageous Experience
- SAP experience and knowledge.
- Exposure to the FMCG industry.
- Experience managing trading term agreements.
- Understanding of debtors and credit control processes.
Skills and Competencies
- Strong problem-solving abilities.
- Excellent organisational and time-management skills.
- Ability to work accurately under pressure.
- High level of professionalism and accountability.
- Strong interpersonal and communication skills.
If you meet the above requirements and are looking for an exciting opportunity within a leading FMCG business, we would love to hear from you.
Location: Amka Products, Sunderland Ridge, Centurion, Pretoria.
Work arrangement: On-site.
Minimum requirements
- Minimum of 5 years’ experience in a debtors or claims environment.
- Matric Gr12
- Proven experience in managing claims, returns and customer queries.
- Advanced proficiency in Microsoft Excel and Word.
- Strong numerical and analytical skills.
- Excellent attention to detail and clerical accuracy.
- Effective communication and people support skills.
Advantageous Experience
- SAP experience and knowledge.
- Exposure to the FMCG industry.
- Experience managing trading term agreements.
- Understanding of debtors and credit control processes.